MerdialRedacted before AI
Card numbers and personal identifiers are stripped from the transcript before any AI model reads it. That cannot be turned off.
Revenue Science Trusted By 10+ Sales Teams
The AI That Learns How You Sell. Book More. Close More.
Turn every sales call into revenue science with real-time AI assist. Merdial learns your reps, scores every call and proves what wins, while you focus on selling.
Works with the tools your team already sells on
HubSpot
Microsoft Teams
Google Meet
Aircall
Inside Merdial
Other Tools Record The Call. Merdial Wins The Next One.
Real screens, on a sample team. Merdial hears every call, puts the reply your best reps win with on screen while the prospect is still talking, proves what works against a control group, and hands every meeting to a closer with the whole call behind it.
Every call, captured
The desktop app runs beside whatever your reps dial from. Every call is recorded, transcribed and scored, with no clicks and no notes to type.
Revenue Science
Every Call Makes It Smarter
Each company gets its own network, which learns only from its own calls, reps and market. Nothing is pooled with anyone else.
Every call, scored
Seconds after hang-up, every call is scored step by step against your own bar. Not a sample.
What wins, for your team
It finds the replies your top performers win with, measured against your team, not an industry average.
Tested before it ships
A new reply is tested on your real prospects against today’s, with a control group. Only a clear winner moves on.
On every rep’s screen
When a prospect pushes back, the winning reply sits quietly on screen, yours to use or ignore.
See It Work
Merdial In 2 Minutes
Who It Is For
Built For Everyone On The Floor
On the phone, Zoom, Google Meet or Microsoft Teams, from one seller to a whole sales floor: it learns how your team sells.
SaaS
SDRs book qualified demos, AEs get the winning reply during the demo, and every outcome is confirmed.
Lead generation agencies
Every client its own account and bar, and only leads that met the client’s criteria go out.
Software companies
Several products, one team: each product keeps its own knowledge, rubric and ideal customer.
Service businesses
Consultancies and agencies that sell on calls: proven replies on price and timing, every call scored.
Feedback
What Sales Leaders Say
Reactions from the people who run sales floors, in their own words.
“The biggest thing for me is being able to see what our best reps do differently. Instead of guessing why one person converts more than another, we can start learning from actual conversations.”
“I like the idea of not having to manually review every call to figure out what’s working. Having those insights organized in one place could make a real difference for our team.”
“What interests me about Merdial is the focus on learning from real sales outcomes, not just generating another dashboard.”
“I can see this being especially useful for new reps. Sometimes they just need the right question to ask or a better way to respond to an objection.”
“Pretty interesting approach to sales intelligence. Most tools tell you what happened on a call. The exciting part is finding out what you can actually do better on the next one.”
“I like the connection between conversation analysis and conversion outcomes. Understanding which patterns are associated with successful calls gives sales leaders something much more actionable than activity metrics alone.”
Security
Private By Design
Your calls are the most sensitive thing your team produces. They are treated that way.
Your own network
Every company’s model learns only from its own calls. Nothing is pooled with anyone else.
Every account kept apart
Each account has its own rubric, ideal customer profile and objection library, isolated from the others.
You stay in charge
Managers can skip an idea or undo a winner, and the owner can switch the autopilot off.
Pricing
Simple Pricing That Grows Rep By Rep
No seat minimums and no annual contract. Owners and managers are always free.
Free
$0forever
One rep, nobody listening but you.
Start Free- 1 rep · 1 account
- 5 hours a month, 30 minutes a day
- 1 workspace
- Recordings kept 7 days
Essential
$39/user/month
Getting started, properly.
Choose Essential- Up to 10 reps · 2 accounts
- 10 hours talk time per rep a month
- 1 workspace
- Recordings kept 30 days
Pro
Most popular$69/user/month
For reps on the phone all day.
Choose Pro- Up to 10 reps · 3 accounts
- 20 hours talk time per rep a month
- 2 workspaces (e.g. setters and closers)
- Recordings kept 90 days
Max
$129/user/month
A managed floor that improves itself.
Choose Max- Up to 25 reps · 10 accounts
- 40 hours talk time per rep a month
- 5 workspaces
- Recordings kept a year
Custom
BPOs, agencies, 26 reps and up.
- Unlimited accounts and workspaces
- 80+ hours talk time per rep
- SSO, custom domain, signed DPA
Every plan includes: Real-time AI assist · Every call scored · Rep profiles · AI lead qualification · Desktop app for any dialer
Yearly is ten months paid over twelve. Need more talk time? Add 10 hours for $49 any time on a paid plan. Cancel any time. Prices exclude tax, added at checkout.
FAQ
Your Questions, Answered
What sales leaders ask before Merdial starts learning their team.
How does Merdial adapt to my team and my market?
It learns from your own calls. Every call is scored against the bar you set, each rep is measured against your own top performers, and new replies are tested on your real prospects, so what it suggests is what works for your reps, your customers and your market. It works in the language your team sells in, and it keeps learning with every call.
Who is Merdial for?
Any sales team that sells in conversations, anywhere in the world: SDRs and appointment setters, closers and account executives, telemarketers, call centres and agencies, from one rep to hundreds. It works on phone calls from any dialer and on Zoom, Microsoft Teams and Google Meet.
Is the free tier a trial?
No. It is 5 hours of talk time every month, up to 30 minutes a day, with every call scored and real-time AI assist on every call. It does not expire and it does not ask for a card.
Does Merdial learn from other companies’ calls?
No. Every company gets its own network, which learns only from its own calls, reps and accounts. It starts from a built-in library of proven sales methods, and nothing your team teaches it is shared with anyone else. Recordings, transcripts and contacts never leave your workspace.
How does Merdial know a new reply is actually better?
It tests it. On real calls, prospects are randomly split between today’s reply and the new one, and Merdial counts which one moves the call forward, judged on the outcome your team is paid for, with a 10% control group that gets none of the changes. It only calls a winner when the difference is clear, never on a hunch. With the experiments autopilot on, a clear winner rolls out by itself, is watched for 30 days and rolls back if it fades; managers can skip an idea or undo a winner, and the owner can switch the autopilot off. Experiments are on every plan.
What happens to card numbers said out loud on a call?
They are stripped, along with other personal identifiers, before the transcript reaches any generative model. That redaction is not optional and cannot be turned off to simplify a prompt.
Does the AI approve leads by itself?
Only if you switch it on. By default AI fills the lead form from the call and a person approves it. Auto-approve is opt-in per account, and it only passes a lead that is qualified, compliance-clean, above your QA bar and meets every criterion, on a call that ran at least four minutes.
Which dialer do I need?
Any of them. The desktop app for Windows and macOS captures the call audio on your computer, from any dialer or softphone and from Zoom, Microsoft Teams and Google Meet. Merdial sits beside whatever you already use rather than replacing it.
Trusted By 10+ Sales Teams
Sell Smarter. Close More.
Merdial learns from your own calls, helps your reps in real time and proves what wins.